We're here to help
Support
Something not working, or not sure how a feature behaves? Write to us directly — a real person reads every message.
Email: [email protected]
We typically reply within 2 business days.
Before you write in
Reminders aren't arriving on time
Some phone manufacturers (particularly MIUI, ColorOS, and OriginOS-based devices) aggressively restrict background apps by default. In PillBell, open Settings → Reliability and follow the one-tap fixes shown there — this resolves the vast majority of missed-reminder reports.
Restoring a Google Drive backup
Make sure you're signed in with the same Google account the backup was made with, then use Settings → Backup & Restore → Restore from Drive.
Something else
Email us with your device model and Android version if it's a bug report — it helps us reproduce the issue faster.